top of page

Help

Contact us directly if you have a question or a technical issue:

contact@treelyapp.com

Lire en français

  • My steps are not counted in Treely (iOS)

1. Make sure your steps are counted in Health.

If not, go to: Settings > Privacy > Motion & Fitness.
And activate Health.

instructions IOS treely app part 1

2. Make sure Treely has access to Health.

Go to: Settings > Privacy > Health

And authorise Treely to access your steps.

instructions IOS treely app part 2
  • Can I use my smartwatch?

 

Of course! You just need to connect your watch to Apple Health and your steps will be counted.
 

In order to do that, go to your watch official application and connect it to Apple Health.
 

montres connectes - Sept 22.png

✅ simply connect your connected watch app to Apple Health (easy)

✉️ contact us: contact@treelyapp.com

bottom of page